Introduction

Monexa (“we,” “us,” or “Monexa”), is committed to protecting the privacy of visitors to our website and customers who use our services. This Privacy Policy (“Policy”) explains how we collect, use, store, and disclose information when you visit our website, register for services, or interact with us in other ways.

This Policy applies to our website, Monexa.io(the “Website”), and any services or applications that reference or link to this Policy. Please read this Policy carefully before using our services.

Your Use of this Website

By accessing or using Monexa.io, you agree to the terms of this Privacy Policy and the application of any applicable laws and regulations. If you submit personal data through the Website, you acknowledge that it will be collected, used, and disclosed in accordance with this Policy.

Our services are designed for businesses and individuals seeking bookkeeping and tax services. We do not knowingly collect information from children under 13 years old. If you provide us with information about children for tax purposes, you confirm that you have the legal authority to do so.

Information We Collect

1. Personal Data We Collect
   
   
   • Identity & Contact Information: Name, email address, phone number, business name, mailing address
   • Financial & Business Data: Banking details, tax identification numbers (EIN, SSN), transaction history
   • Payment Information: Credit card details (processed securely through third-party payment providers)
   • Account Credentials: Login information and security settings
   • Marketing & Communication Preferences: Opt-in preferences for emails, newsletters, and promotions
2. Automatically Collected Data
   
   As you navigate our Website, we automatically collect certain data, such as:
   • IP address & device information (browser type, operating system)
   • Website activity (pages visited, time spent, interactions)
   • Cookies & tracking data (Google Analytics, Facebook Pixel, session data)

How We Collect Your Data

We collect data through:

• Direct Input: When you register, subscribe, or contact us
• Automated Tracking: Website cookies, analytics, and advertising pixels
• Third-Party Integrations: Stripe (for payments), QuickBooks/Xero (for bookkeeping), Google Analytics

How We Use Your Data

Monexa does not sell or rent personal data. We use your information for the following legitimate business purposes:

• Providing Services: Bookkeeping, tax preparation, compliance reporting
• Account Management: Customer support, client onboarding, invoicing
• Marketing & Communication: Sending updates, promotions, and personalized content
• Website Optimization: Analyzing trends and improving user experience
• Legal Compliance: Meeting IRS, tax agency, and financial reporting obligations
• Fraud Prevention & Security: Protecting accounts and detecting suspicious activity

Data Sharing & Disclosure

We do not sell your data. However, we may share your information with:

• Third-party service providers: Payment processors (Stripe), bookkeeping tools (QuickBooks, Xero)
• Government agencies: If required for tax filings or regulatory compliance
• Marketing & analytics partners: Google, Meta (for retargeting and ad tracking)
• Business partners: If you opt into a service that requires third-party involvement
• Legal authorities: If necessary to comply with laws or prevent fraud

Data Retention & Security

We retain your financial and tax-related data for 7 years in accordance with IRS and financial regulations. Security measures include:

• Encryption of sensitive data
• Access control measures
• Secure cloud storage with restricted access

Your Rights & Choices

Depending on your location, you may have rights under GDPR, CCPA, and other privacy laws, including:

• Access & Correction: Request copies of your data or update incorrect details
• Data Deletion: Request that we delete your information (subject to legal requirements)
• Opt-Out of Marketing: Unsubscribe from promotional emails
• Restrict Processing: Limit how we use your data